A Letter to Our Clients: Extra Precautions and Tele-health Options
Dear Valued Client,
During this time of upheaval and fear we wanted to reassure you about our commitment to your health and wellness. It is our sincere hope that we may continue to serve you during the time of the Covid-19 social distancing and quarantine efforts.
At this time, our staff is remaining available at the clinic for in person appointments. We are continuing to treat in one-on one visits to limit exposure among clients. We are continuing to utilize the highest standards of cleanliness in the clinic, as well as implementing new practices, as listed below.
Each client is being asked to wash their hands or use hand sanitizer upon entering the clinic and before leaving.
Tables are cleaned with a hospital grade cavicide (kills 99.9% of all germs and virus) between clients.
All pillow cases and other linens are changed between each client.
All visits will remain one-on-one to limit social exposure.
Commonly touched surfaces are cleaned with Clorox wipes frequently throughout the day including door knobs, bathroom grab bars, and sink fixtures.
Clinic staff and therapists will wash hands between clients.
If therapy staff are exhibiting any sign of illness, they will be asked to go home and see clients through our virtual service portal.
However, we do want to limit exposure for those clients that may have compromised immune systems, suffer from respiratory conditions, or live with those who are most susceptible. For this reason, we have launched our tele-health platform.
Tele-health, or in our case Tele-Physical Therapy, is an online appointment you have with your therapist face to face. During your visit you can discuss changes in your symptoms or pain, have your therapist review and update your exercise program, and teach you new ways to self-treat and mobilize in the absence of therapist provided manual therapy. We want our clients to continue to get better despite being home. We want our clients to love they life they live and be able to continue to move and function well once this is over. Continuing to move and exercise is of utmost importance in maintaining a healthy lifestyle and keeping the immune system strong.
We understand that it is each person’s right and responsibility to limit their exposure, that of their family, and the community. If you wish not to be seen in the clinic, we can now offer to conduct your appointment through our secure online portal. You will receive the same professional and expert care you have come to know, just at a distance.
Your therapist will be able to visually and verbally assess your range of motion, functional movement patterns, pain, and any limitations you may have.
Your therapist will be able to teach you self-administered manual therapy techniques and exercises that are unique to your identified problems through our visual and verbal assessment.
Your therapist can watch you perform these techniques to ensure you are doing them correctly.
Benefits of Tele-PhysicalTherapy
Same expert care you have come to expect
Secure, HIPPA compliant platform to meet with your therapist
Often there are lower costs with visits as they are shorter than in person visits.
You don’t lose ground in your health and fitness goals while social distancing and quarantining.
Reduce stress during these crazy times but letting us help reduce pain that can contribute to increased anxiety.
Reduce your risk and that of your family by continuing your treatment from home.
With that in mind, we are also able to present live, virtual exercise classes. Our instructors will guide you through one of our exercise classes while still being able to watch you in real time, giving corrections and modifications as needed. The class sizes are small and you can even interact with other class participants like you would in the studio, but from the comfort and safety of your own home. Being socially distant does not mean you have to be socially deprived. We would love to facilitate your continued wellness journey through our virtual classes.
Benefits of Online, Live, Virtual exercise classes.
Maintain and progress your fitness goals.
Be safe in your exercise. We can see you and make suggestions for corrections and modifications through a live exercise class format.
Continue exercising while still maintaining safe social distancing.
We hope that you and your family remain healthy during the foreseeable future and want you to know we are here for you, to assist you in your health, in anyway we can. Please reach out to our office if you have questions regarding your scheduled appointments or switching to Tele-PT visits.
Sincerely,
Dr. Kelley Penrose, DPT